Are you dealing effectively with Intercultural Conflict in the workplace?
Drawing on the framework of Hammer’s Intercultural Conflict Style Inventory® this workshop will aid participants in recognizing cultural aspects of conflict. How people define conflict, what leads to conflict, and the strategies that one uses to de-escalate conflict vary from person to person, and from group to group. In other words, people have a default conflict style and these styles are influenced by cultural norms. Once you can recognize style differences and how to interpret the behaviors typically associated with those styles, you are better equipped to avoid misunderstanding that lead to conflict and to find mutually acceptable solutions to conflict when it does arise.
Each participant will map his/her own style and learn the characteristic communication and expression styles of all four styles. Not all conflict models take into account the extent to which cultural norms impact these two important factors and tend to define conflict and conflict resolution strategies based on a default culturally formed style. While very useful within that context, they can be less effective when dealing with conflict in settings that include a diversity of styles.
Dr. Karen J. Lokkesmoe
Karen Lokkesmoe, Ph.D., has worked with education, public, private, and nonprofit organizations on intercultural competence training and development for more than 12 years. She has conducted intercultural developmental training using the leading, most highly validated assessment tools available with educators, students, international scholars, lawyers, judges, corporate executives, and nonprofit leaders and has provided individual feedback and developmental coaching to hundreds of people around the world. Dr. Lokkesmoe teaches global leadership and intercultural competence at the graduate level and has presented at national and international conferences on global leadership, intercultural competence, and policy advocacy.
Contact Karen: firstname.lastname@example.org
Workshop name: Cross Cultural Conflict Resolution
- When: April 20th, 2015
- Time: 8am – 12pm
- Where: Humphrey School of Public Affairs, Room 170
- Location: 301 19th Ave S Minneapolis, MN 55455
- Cost: $400.00/person
- Special pricing: $50.00/person discount for (4) or more participants from one organization
- Other discounts: $5,500.00 for a private half day session for (20) participants