GOVERNMENT SERVICES

GOVERNMENT TRANSLATION SERVICE
Dialog One provides effective written translation services. As a language and cultural service provider for professional quality government document translations, we strive to maintain professional quality and cost effective translations in over 150 language pairs, 24 hours a day, 7 days a week. Precise and engaging document translation can improve the outcome of effective communication in everything we translate for our Public Service customers, from program compliance and benefits to website services localization. With over 2,000 accredited native and industry-specific professional translators and cultural mediators, we ensure to provide you accurate, expeditious and round the clock Government translation services.

That’s why our language and cultural experts practice the art and science of world fluency to the highest standard. With this in mind, Dialog One uses a formal, optimized translation process that provides the correct people for each project and ensures multiple quality checkpoints. Our native-language Cultural Mediators and subject matter experts prevent embarrassing misunderstandings through their deep knowledge of the cultural differences of your target audience.

GOVERNMENT INTERPRETERS SERVICES :
Dialog One uses state-of-the-art technology to provide on demand or scheduled interpretation services over the phone, remote video conference or in-person visits for consecutive and simultaneous sessions. The professional support provided by Dialog One is in more than 150 languages, 24 hours a day, 7 days a week.

Innovative use of technology allows us to improve the integrity for sessions supported by Dialog One. We will start your social service related conversations on time for all your interpreter’s access points. No more late arrivals, busy signals, or client’s delays.

Expeditious delivery of interpreter service begins within seconds of the session’s start time! Rest assured that our interpreters and professional cultural mediators will provide your organization with confidential, neutral, and accurate communication.

Precise and engaging conversations can improve the outcome of effective communication in everything we interpret for our Social Service Providers and their limited English speaking customers. We facilitate language interpreter services to government and nonprofits for program compliance, program benefits, new immigrant communities’ participation and more. With over 2,000 accredited native and industry-specific professional interpreters and cultural mediators, we provide you accurate, expeditious, and round the clock social service translation services. That’s why our language and cultural experts practice the art and science of world fluency to the highest standard. With this in mind, Dialog One uses a formal, optimized process that provides the correct people for each project and we ensure multiple quality checkpoints. Our native-language cultural mediators and subject matter experts prevent embarrassing misunderstandings through their deep knowledge of the cultural differences of your target audience.

LOST IN TRANSLATION
Failure to provide Limited English Proficiency (LEP) service consumers with adequate professional interpretation services can result in a range of consequences, some of which can be serious and even fatal. In one example, the misinterpretation of the Spanish word intoxicado, meaning nauseous, as intoxicated, resulted in the misdiagnosis of an 18-year old patient’s brain aneurysm as a drug overdose. This action led to his becoming a permanent quadriplegic. In addition to the tragic human cost, the case resulted in a $71 million malpractice settlement. Health care systems ‘potential exposure to legal liability as a result of tragedies related to a failure to adequately provide professional interpreters is well documented. Washington State’s pioneering early implementation of statewide certification of health care interpreters in 1995 was spurred forward by a class action lawsuit brought forward on behalf of Limited English Speaking individuals.

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