INTERPRETATIONS

Interpretation Services

Dialog One provides easy access to professional onsite, phone, and video interpreters when you create an account using our integrated and comprehensive interpreter software. Having a unified and mobile platform allows you the freedom to effectively manage your language services on the go.

PHONE & VIDEO INTERPRETERS

  • Certified, Accredited, Qualified Experienced Interpreters
  • On-Demand or scheduled sessions
  • 24 Hour Service for some service modalities
  • VOIP/Analog Line Access, no PIN# or language codes required
  • Voice activated prompts
  • On-Demand connection rate 98% for most languages
  • Auto-Reconnect (if disconnected from interpreter mid-session)
  • Real time access to billing information to the minute, per account

MULTILINGUAL CALL CENTER

Inbound call center

  • Technical Support
  • Appointment Setting
  • Order Processing
  • FAQ
  • Plus More!

Outbound Call center

  • Surveys
  • Lead Generation
  • Cold-Calling
  • Follow-Ups
  • Plus More!

ONSITE INTERPRETER (OSI)

  • Online and Mobile Access (App)
  • Comprehensive Calendar for placing orders and viewing status of each appointment
  • Step-by-Step E-Notifications
  • Action Tracking (view each action taken in the order process)
  • Google Maps Integration
  • Digital Work Orders or Physical Work Orders
  • Full Access to Order Information and Order History
  • Full Access to Invoice Information
  • Admin Account – Control Users/Buyers
  • Users/Buyers Have Own Access/Login Info

DIALOG ONE

Working with Dialog One is very easy!

NEW CUSTOMERS:
Request a quote for your project

RETURNING CUSTOMERS:
Log into your account to start a new project

Know your interpreter quality as you are empowered the ability to provide feedback immediately after your interaction using our 5 Star rating system. This means you will only work with interpreters of the highest quality according to you and your industry colleagues!

Specializations

  • Healthcare
  • Legal
  • Education
  • Technical
  • General

Industries

  • Government
  • Non-Profits
  • Corporate
  • Small Business
  • Consumer Services

NEWS & TESTIMONIALS

TRUSTED BY THESE MINNEAPOLIS BUSINESSES

Associations

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