Friday, October 20, 2017

Privacy Policy

Dialog One, LLC (DO) policy is to respect and protect the privacy of every user of our Web site. This policy statement tells you how we collect information from you and how we use it. The following information is being provided to you about Do's information gathering practices for our Web site (at "Dialog-One.com") and how that information may be used or disseminated by DO.

 

User Contact Information
Dialog One's Web site may use registration forms, subscription agreements, surveys, contests and other information gathering forms that request users of the Web site to provide information about themselves such as their name, e-mail address, mailing address, telephone number and demographic information.

 

When a user subscribes to a service offered by DO, we use contact information to provide the subscriber with the information that is part of the subscribed for service. We may also use such contact information to send the user information about our company, to send promotional material from some of our partners, to contact the visitor when necessary, and to share with our close business partners and other companies.

 

Users may opt-out of receiving future mailings separate from the provision of any service by DO; see the choice/opt-out section below.

 

Demographic and profile data is also collected on our Web site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

DO may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Do's rights or property or other users of our Web site, or anyone else that could be harmed by such activities. DO may disclose user information when we believe in good faith that the law requires the disclosure.

DO may share aggregate information about our users with advertisers, business partners, sponsors and other third parties. For example, we may report to advertisers that our Web site audience is x percent females and y percent males. This data is used to customize our Web site content and advertising to deliver a better experience for our users.

 

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

 

Your IP Address
An IP address is a number that is automatically assigned to your computer whenever you are browsing on the Internet. Web servers for all web sites automatically identify your computer by its IP address.

Our Web site collects IP addresses for the purposes of system administration, to report aggregate information to our advertisers, and to audit the use of our sites. When guests request pages from a DO Web site, our servers log the guests' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms of use of the Web site or to protect our service, sites, customers or others.

 

Use of Cookies
what are cookies? Cookies are pieces of information that a Web site transfers to a user's hard drive for record-keeping purposes. Cookies make Web-browsing easier for you by saving your preferences. The use of cookies is an industry standard and you will find them at most major Web sites. By showing how and when guests use a site, cookies help us see which areas are popular and which are not. Many improvements and updates to the sites are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to our users' needs. Cookies may be used to specify unique preferences of the user. Cookies may also be used to track user trends and patterns. This helps us better understand and improve areas of Do's Web site that our users find valuable. While both of these activities depend on the use of a "cookie," visitors to our Web site always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of our Web sites may not function properly or may be considerably slower if you refuse cookies. You may occasionally get cookies from our advertisers. DO does not control these cookies. The use of advertising cookies sent by third-party servers is standard in the Internet industry.

 

Links to Other Sites
DO's Web site contains links to other Web sites that are not owned or controlled by DO. DO is not responsible for the privacy practices or content of these other Web sites. The Web sites of these other companies may have their own privacy policies that differ from Do's policy. You should look for the privacy policy of any linked site.

 

Choice/Opt-Out and Correction/Update of Data
To keep you in control of your personal information and the communications directed to you, you may opt-out of receiving communications that are separate from any services to which you subscribe; for example, separate notices regarding new features or services, and separate notices from other companies that offer a product or service that we think would be of value to you. If you object to any such use for any reason, you may stop that use either by:

1. Sending an e-mail request to customercare@dialog-one.com.

2. Sending a letter via the regular USA mail to Manager of Web Site Development Dialog One, LLC.
2380 Wycliff Suite 200 Saint Paul, MN 55114

 

You can correct factual errors in your personally identifiable information by sending a request that credibly shows error to customercare@dialog-one.com

 

Please understand that in order to protect your privacy and security, we may also need to take reasonable steps to verify your identity before granting access or making corrections.

 

Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Enforcement and redress
If for some reason you believe that Dialog One has not adhered to its privacy policy, please notify us by either of the methods set forth above. Dialog One will do its best to respond to your concerns and, when appropriate, take steps to correct a problem.

 

Your acceptance of these terms
By using our Web site, you signify your assent to the DO Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of Do's Web site following the posting of changes to these terms will mean you accept those changes.

 

How to contact us. Should you have other questions or concerns about these privacy policies, please call us at 651-379-8600 or send us an e-mail at cutomercare@dialog-one.com
Last Updated February 15, 2016

Customer Testimonials

  • Dialog One interpreters are well prepared for medical interpretation. They have learned what we need from our patients. Not every service has much medical training.

    ---- Margaret
  • I highly recommend this organization and personally commend Roberto Fonts, the Founder and CEO

    ---- Ann Marie
  • We found Ana very qualified to handle the tasks of the English – Portuguese interpretation for our week-long audit with the Brazilian regulatory authority.

    ---- Satisfied Customer