ABOUT DIALOG ONE

OUR HISTORY:

Incorporated June 16, 2000, in the state of Minnesota, Dialog One, LLC began by providing professional translation and interpretation services in over 150 + languages. We bring over 20 years of experience in managing translation projects in the medical, legal, human services, public schools, contact centers, IT professionals and other sectors. Our focus has been to translate and interpret the social and technical aspects of these conversations.

OUR APPROACH:

We are a committed and passionate network of business leaders for the practical utilization of professional translators, interpreters, and cultural mediators. We partner with leaders from corporate businesses, non-profit, government and ordinary consumers to receive impactful global language communication that forwards the conversations.

DIALOG ONE’S SERVICE MODEL:

Innovative, expeditious and precise world language solution
Innovative – Creative use of technology for worldwide communication.
Expeditious, Fast and efficient, providing the right people for your project.
Precise – Accurate translation and interpretation support, nothing added or withheld.

NATIVE SPEAKERS:

Every on demand and scheduled service event uses accredited native-language speakers to capture exactly what is said, accurately and within context. Automatic interpretation is limited in both vocabulary and cultural context so it cannot and will not replace human interpreters in diplomatic, medical, legal, and business conversations throughout the world; in some settings, live cultural mediation can mean the difference between life and death.

SECURE & CONFIDENTIAL:

Data security and protecting your intellectual property are critical to your business. Our cultural mediation services are widely used in areas where confidentiality is a must, such as call centers, medical, legal, international business, community services, and more. We are primarily serving larger clients were confidentiality agreements are signed before executing services. We monitor our HIPAA and PCI compliance as required by our customers.

HIGHEST QUALITY:

Our personalized solutions remove language barriers, so you do what you do best—satisfy your customers. In addition to passing rigorous background and drug screenings, competency testing, and a State- and Federally-recognized apprenticeship program, Agents participate in ongoing training in both language skills and interpersonal communications, plus all agents and staff complete our unique Empowered By Listening™ seminar.

OUR MISSION:

We are a language service provider whose mission is to empower people and organizations to communicate effectively with those who speak a different language.

OUR VISION:

Our vision is that all people are listened to, valued and honored through clear and precise communication.

OUR VALUES:

Integrity: Relating to people through honoring our words and actions.
Responsibility: Being at the source of our work and the expectation of our customers.
Service: The profound honor and privilege of being of service to others.