Program Description

The U.S. health care system is not a universally accessible system – it is a publicly and privately- funded patchwork of fragmented systems and programs. Insured Americans are covered by both public and private health insurance, with a majority covered by private insurance plans through their employers.

Government-funded programs, such as Medicaid and Medicare, provide health care coverage to some vulnerable population groups. The government also publicly funds coverage through Indian Health Services and the military.

Private insurance, the dominant form of coverage, is provided primarily by employers. The uninsured rate, 8.5 percent of the population, is down from 16 percent in 2010, the year that the landmark Affordable Care Act became law.

Public and private insurers set their own benefit packages and cost-sharing structures, within federal and state regulations.


  • Medicare
  • Medicaid
  • Children Health Insurance Program (CHIP)
  • Role of the US Department of Social Services
  • The Affordable Care Act
  • Medicaid Waiver Programs
  • Managed Care Organizations
  • Administrative Law
  • Safety Nets
  • Medical Billing Process
  • Administrative Law
  • At the Medical Facility
  • Medical Professions

About the Instructor

As an active interpreter with over 20 servicing the health care profession, Mr. Castillo brings valuable hands-on experience from a wide variety of health settings. He considers himself a promoter of collective intelligence and sees sharing his knowledge and experience as an opportunity to also learn from his peers. His approach promotes inclusiveness through acceptance and tolerance, setting the tone for the openness necessary for effective communication between multicultural individuals. ​

His management experience in the interpreting field includes working as a language recruiter, call center trainer for new hires and quality assurance specialist, managing performance of large teams of OPI/VRI interpreters.

He is certified as a Medical Interpreter (CMI) through the US National Board of Certification for Medical Interpreters, holds a Bachelor degree in computer engineering and a Master’s Degree in Linguistics.

Program Cost

The cost per participant is $250 per person. The participant gets fully registered with a 50 % down payment, followed by four (4) easy payments of $30.00 each. Corporations pay $2,500, the total price for a minimum of 10 participants.


3 Session of 2 hours each.



Interpreter Quality Incident Report

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