How to Request Document Translations

How to Place a Document Translation Order #

For all your document translation needs, please follow these straightforward steps to submit your order through our platform:

  1. Access the Dashboard: Log into your account, and you will be directed to your dashboard.
  2. Place a Translation Order:
    • Click on the “Place a Translation Order” button located on your dashboard.
  3. Fill Out the Translation Order Form:
    • Upload Files: Attach the document(s) you need translated.
    • Select Language Pair: Choose the languages for translation from the dropdown menu.
    • Provide Instructions: Include any specific instructions or special delivery requirements you might have.
  4. Submit Your Order:
    • Review your details to ensure everything is correct.
    • Click on “Submit” to send your order for processing.

Additional Information #

  • Availability: Please note that document translation services might be available only to certain members of your organization.
  • Access Issues: If you need to place a document translation order and do not have access to the platform, please take the following steps:
    • Contact Your Account Manager: Reach out directly to your designated account manager who can assist you with submitting your documents.
    • Customer Care Support: Alternatively, you can email our customer care team at customercare@dialog-one.com for assistance.

We are here to support you throughout the translation process to ensure your documents are accurately translated according to your specifications.

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