Place an On Demand Call (Browser) #
To open the caller, click the caller icon in the top menu of the platform:
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Once the caller is open, select the:
- Type of call — OPI (phone/audio icon) or VRI (video/camera icon)
- Language To
- Service type (if different from default)
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Tap the green Call button at the bottom of the screen, and the call will begin routing to an interpreter.
Place an On Demand Call (Mobile App) #
Download the app here:
– Android: https://play.google.com/store/apps/details?id=com.ingenuityapps.android.dovi
– IOS: https://apps.apple.com/us/app/dovi/id6448482721
Under Oral Interpretation, select the:
- Type of call — OPI (audio icon) or VRI (camera icon)
- Language To
- Service type (if different from default)
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Tap the yellow Call button at the bottom of the screen, and the call will begin routing to an interpreter.
Place an On Demand Call (IVR/ Landline) #
- Call the conference line number: (651)-565-6033.
- Enter your P.I.N. (safeguard your P.I.N.) If you don’t know your P.I.N., go to dialog-one.com, under “LOGIN”, and Customer Access, click on Oral Interpretation to enter your email and password, click on ‘My Profile’ to find your P.I.N.
- Press 0 to say the language or enter the three (3) digits of the language (see language I.D. card)
- Introduce yourself and brief the interpreter on the nature of your call.