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Interpreter Scheduling and Appointments

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How to request schedule interpreters

Last Updated: January 15, 2025

Step-by-Step Guide: Requesting Scheduled Interpreters 1. Start Your Order • Click on the Appointments Tab: Begin by navigating to the “Appointments” tab in the system. 2. Create a New Appointment • Click on “Create New Appointment”: Once you’re in the Appointments tab, click on the “Create New Appointment” button to start the scheduling process. 3....

How to Join a Scheduled Appointment from a Web Browser

Last Updated: January 17, 2025

Joining the call Click Join to be connected to the interpreter (up to 7 minutes prior to the scheduled start time). Once you have joined as the requestor… If the interpreter has not yet joined, the following message will appear. If the interpreter has already joined, the call will connect automatically. During the call Add/remove participants To...

How to Cancel a Scheduled Appointment

Last Updated: January 17, 2025

If you need to cancel a scheduled appointment, please follow these steps to ensure the process is completed correctly: Cancellation Policy Please be aware of our cancellation policy: We understand that plans can change, and we strive to be as flexible as possible. However, this policy is in place to ensure that our interpreters are...

Requesting On-Demand Interpreters

Last Updated: January 17, 2025

Place an On Demand Call (Browser) To open the caller, click the caller icon in the top menu of the platform: Once the caller is open, select the: Tap the green Call button at the bottom of the screen, and the call will begin routing to an interpreter. Place an On Demand Call (Mobile App) Download...

ORAL INTERPRETATION ​

Request scheduled and on-demand interpreters over the phone and video​.

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WRITTEN TRANSLATION​

Request certificate translations and document translation​.

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ORAL INTERPRETATION

REQUEST SCHEDULED AND ON-DEMAND INTERPRETERS OVER THE PHONE AND VIDEO

Login

WRITTEN TRANSLATION

REQUEST CERTIFICATE TRANSLATIONS AND DOCUMENT TRANSLATION​.

Login